ligabintangPrivacy Policy
This page describes what we collect when you use ligabintang and how we keep that data protected. We collect personal information—your name, email, phone number, identity documents, and payment details—only to verify your account, process deposits and withdrawals via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, and settle your bets and game outcomes. We do not sell your data to third parties. We encrypt all transmissions, store sensitive information securely, and limit access to staff who need it to operate our platform.
Our servers may sit outside your jurisdiction; however, we apply the same data protection standards regardless of location. We comply with applicable data protection and privacy regulations in the jurisdictions where we operate. When you use ligabintang, you consent to data collection and processing as described in this policy.
Our services are available only where local law permits. If you have concerns about data privacy in your jurisdiction, contact our support team before creating an account.
What data we collect and how we use it on ligabintang
We collect personal data in several categories. During account registration on ligabintang, we collect your email address and phone number. When you complete Know-Your-Customer (KYC) verification, we collect your full name, date of birth, and identity document details (passport number, driver's license, or national ID). We also collect proof-of-address documentation (utility bill, bank statement, or rental agreement) to verify your residence.
When you fund your ligabintang account, we collect payment method information—your bank account number, e-wallet identifier, or QRIS-linked details. We do not store full card numbers or raw account credentials; instead, we tokenise this information so only masked references appear in our logs. Your payment provider (your bank, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment) processes the actual transaction; we receive only confirmation and transaction ID.
We log all activities on your ligabintang account: login times, games played, bets placed, outcomes, and withdrawal requests. This data helps us detect fraud, settle disputes, and comply with anti-money-laundering regulations. We also collect your IP address and device type to track where you access ligabintang and detect suspicious login patterns (e.g., login from Jakarta followed by immediate login from Surabaya).
Legal basis for data collection
We collect your data to fulfill our obligations under account verification, payment processing, and anti-money-laundering regulations. You cannot use ligabintang without providing the data we request; however, you can choose which payment method to use (e-wallet vs bank transfer vs online payment).
Third-party processors and data sharing
We share your data with third parties only when necessary to operate ligabintang. Our payment processors (banks, e-wallet providers, e-wallet networks) receive transaction data to complete deposits and withdrawals. Our live-dealer game studios receive minimal data (user ID, session ID) to stream games and settle outcomes. We do not share your name, email, or phone number with game studios or payment processors beyond what is necessary.
We may share anonymised or aggregated data (e.g., "10,000 ligabintang users in Jakarta played Liga 1 markets in November") with analytics partners to understand platform usage. This data cannot identify you individually.
We comply with data requests from law enforcement or regulators when legally required. If a court order or regulatory authority requests your data, we comply and, where permitted, notify you. We do not sell your personal information to marketers, advertisers, or other commercial entities.
Data protection, your rights, and cookies on ligabintang
- Encryption and security
- All data transmitted between your device and ligabintang servers uses TLS 1.2 or higher encryption. Sensitive information (passwords, payment details, identity documents) is encrypted at rest using industry-standard algorithms.
- Access controls
- Only ligabintang staff with legitimate need access your personal data. We maintain access logs and audit trail records. If staff leave our company, their access is revoked immediately.
- Data retention
- We retain your account data for as long as your account is active. After account closure, we retain transaction records for seven years to comply with anti-money-laundering and tax regulations, then securely delete the rest.
- Your access rights
- You can request a copy of your personal data stored on ligabintang. Contact our support team with your request, and we provide your data in a portable, readable format within 30 days.
Cookies and tracking on ligabintang
We use cookies and similar tracking technologies on ligabintang to store your login session, remember your language preference, and analyse platform usage. Session cookies (deleted when you log out) allow you to stay logged in while browsing. Persistent cookies (retained for up to one year) help us recognise you on return visits and track which games you access during Piala AFF, Liga 1, or Champions League seasons.
We use analytics cookies to measure page views, click patterns, and feature usage. This helps us improve ligabintang's interface and identify technical issues. You can disable cookies in your browser settings; however, some ligabintang features (login, account dashboard, payment processing) may not function without session cookies.
We do not use cookies to track you across other websites. When you leave ligabintang, our cookies do not follow you. Third-party payment providers (QRIS, e-wallet, mobile banking networks) may use their own cookies; we have no control over their practices.
Your choices and how to contact us about privacy on ligabintang
You can request correction or deletion of your personal data stored on ligabintang by contacting our support team. We will update incorrect information promptly. If you request account deletion, we close your account and delete personal data (except transaction records retained for regulatory compliance). You can download a copy of your data before deletion.
If you believe ligabintang has mishandled your data or violated your privacy rights, you can file a complaint with our compliance team or with the data protection authority in your jurisdiction. We investigate complaints and respond within 30 days.
This privacy policy is effective from the date we post it and applies to all current and future users of ligabintang. We may update this policy to reflect changes in our practices or applicable law. We notify you of material changes via email or account notification. Continued use of ligabintang after notification signifies your acceptance of the revised policy.
For privacy questions, data access requests, or complaints, contact our support team through your ligabintang account dashboard or via email. Provide as much detail as possible so we can respond accurately. We aim to resolve all privacy concerns within 14 business days.